Help Center
Find answers, learn workflows, and get the most out of Springform.
Springform is an AI-native platform for collecting submissions, applying to opportunities, and creating shareable pitches — three products in one workspace.
If your work involves creating, collecting, and reviewing content, Springform is built for that.
Create an account in a couple of minutes, then set up the workspace that holds your collections, pitches, members, and settings.
Open your invitation link to join a workspace or a single collection — as an admin, member, reviewer, or submitter.
Springform has roles at two levels — across the workspace, and within a single collection. Here's the short version; the full reference has every detail.
A quick tour of the sidebar, the three products, and the fastest way to start — describing what you want to Springform AI.
Home is your workspace's landing page — a snapshot of Collect, Submit, and Pitch, with recent activity and quick actions.
Use Search for fast navigation and quick actions; ask Springform AI when you need to search across your workspace's content.
Forms, evaluation criteria, and pitches are all built from the same content blocks and fields — learn it once, use it everywhere.
Begin from a ready-made collection form or pitch instead of a blank page.
Go from an empty workspace to a draft collection — with a name and description your participants will see.
Use the three-panel form editor to add content blocks and fields, arrange them, and preview exactly what submitters will see.
Let submitters upload documents or record video directly in your form.
Define how reviewers score submissions, using the same flexible fields as your form.
Invite reviewers, wait for them to accept, then assign submissions — individually or in bulk. Springform AI can be assigned with no wait.
Work through submissions in a focused feed, score against the criteria, and keep private notes or team comments.
Keep large volumes of submissions manageable with tags, filters, and bulk actions on the Submissions tab.
See how your program is doing — at the collection level and across the workspace — and let AI break it down for you.
Take your collection from draft to live, control who can submit, and decide when it closes.
Download your submissions and evaluations as CSV.
Replace Springform's logo on a submission form with your own. Custom branding is a paid-plan feature.
Each collection runs one form and one set of criteria — here's how to handle programs that move through stages.
Browse open programs published on Springform and apply to the ones that fit.
Complete and send a submission. Public forms don't require an account; signing in lets you save and do more.
Sign in before a longer application so your work is saved as you go.
Work on a single application together by sharing it at the workspace level.
Your Submissions library holds everything you've sent and everything still in progress, across every workspace.
A pitch is a shareable, video-first page that combines video, text, files, and other content into one link.
Build a video-first page and share it with a link.
Choose who can open a pitch, and track engagement with simple view stats.
Replace Springform's logo on your pitch with your own. Custom branding is a paid-plan feature.
Record your webcam, your screen, or both — anywhere there's a video field, using the built-in recorder.
Read your script while looking at the camera, using the built-in teleprompter.
How long you can record per topic, and the quality options available.
Record one topic at a time in short segments — Springform stitches them into a single video with chapters automatically.
Grant browser and system permissions so recording works — the most common fix when it doesn't.
Every video gets automatic captions and a clickable transcript, shown to viewers.
Springform AI is an assistant built into every workspace that takes real actions — not a chatbot bolted on.
Describe what you want and Springform AI assembles it — the fastest way to build anything in Springform.
Turn a pile of submissions and scores into answers — summaries, comparisons, reviewer analytics, and reports.
Assign Springform AI as a reviewer so it scores submissions against your criteria, alongside your team.
AI actions use credits. Here's who has access and how the balance works.
Springform does not use your workspace content to train AI models. Springform AI works only within your workspace.
Exactly who can do and see what — across the workspace and within a collection.
Add people to the whole workspace or to a single collection, and manage their access from the Members page.
Run multiple independent workspaces, switch between them, and handle ownership changes.
Where to manage your profile and security, and your workspace's name, billing, and members.
Control which emails Springform sends — and understand what each role receives.
What pricing depends on, how to change plans, and where to manage billing.
Deleted collections and pitches go to Trash and can be restored for 30 days.
Check spam, then request a new code.
Use the reset link on the login screen.
It's usually a missed required field — or the program has closed.
Usually an access or scheduling setting. Check these, then save changes.
Almost always a permissions issue — start there, and use a supported browser.
Check the file type and size, and whether uploads are allowed on that field.
Restore it from Trash within 30 days.
How to reach the Springform team for product support.
Springform is an AI-native platform for collecting submissions, applying to opportunities, and creating shareable pitches — three products in one workspace.
Create an account in a couple of minutes, then set up the workspace that holds your collections, pitches, members, and settings.
Go from an empty workspace to a draft collection — with a name and description your participants will see.
Use the three-panel form editor to add content blocks and fields, arrange them, and preview exactly what submitters will see.
Invite reviewers, wait for them to accept, then assign submissions — individually or in bulk. Springform AI can be assigned with no wait.
Work through submissions in a focused feed, score against the criteria, and keep private notes or team comments.
Complete and send a submission. Public forms don't require an account; signing in lets you save and do more.
A pitch is a shareable, video-first page that combines video, text, files, and other content into one link.
Build a video-first page and share it with a link.
Record your webcam, your screen, or both — anywhere there's a video field, using the built-in recorder.
Springform AI is an assistant built into every workspace that takes real actions — not a chatbot bolted on.
Choose a category to explore help articles.
What Springform is, signing up, finding your way around, and the building blocks.
Run submission programs end to end — forms, reviewers, scoring, and insights.
Find opportunities and manage the applications you send.
Combine video, slides, and files into a compelling pitch you can share with a link.
The built-in webcam and screen recorder, across forms, evaluations, and pitches.
The AI assistant that builds, analyzes, and reviews across your workspace.
Members and roles, workspaces, settings, notifications, and plans.
Fixes for common issues and how to reach the team.
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Collect content · Submit responses · Pitch ideas
