AI credits power every action your Springform AI Assistant takes — answering questions about your workspace, building forms and pitches, scoring submissions, and surfacing insights.
Only workspace admins have access to Springform AI, and each admin gets their own monthly allotment that resets at the start of each billing cycle. Credits don't roll over. The Free plan includes a one-time credit grant that does not reset. If you run out, upgrade to a higher plan with more credits.
What if I have multiple workspaces?
Each workspace has its own subscription. You can run multiple workspaces under one Springform account, each on its own plan.
Do I get charged when adding a member to my workspace?
No. Pricing is not per-seat. Adding a workspace admin counts toward your plan's admin seat limit. All other members count toward your collaborator seat limit. If you exceed your plan's limits, you'll be prompted to upgrade.
Is there a limit to the number of submissions I can collect?
Each plan includes a monthly cap on the number of submissions you can collect across your workspace. The Submit product line — for applicants managing their own submissions — is always free and unlimited.
Is there a free trial?
The Free plan is the best way to try Springform — no credit card required, no time limit. You get the full product experience at smaller limits, including Springform AI. When you're ready for more credits, seats, or submissions, upgrade to a paid plan anytime.
Is there a discount on annual billing?
Yes — annual billing saves you 20% compared to monthly. The discount applies to all paid plans (Pro, Team, Business). Enterprise pricing is custom.
Can I change or cancel my plan anytime?
Yes — you can upgrade, downgrade, or cancel from your workspace settings. Upgrades take effect immediately. Downgrades and cancellations apply at the end of your current billing cycle.
If you cancel a paid plan, your workspace reverts to Free at the end of the cycle. Your existing forms, submissions, pitches, and members stay intact — you just won't be able to add new ones above Free plan limits.
What payment methods are accepted, and can I change them?
We accept all major credit and debit cards. Enterprise customers can pay by invoice. You can update your payment method anytime in your workspace settings.
Where can I find my invoices?
In your workspace settings under Plans & Billing. Click Manage Billing to view your invoice history. Invoices are also emailed to your billing contact and downloadable as PDF.
What if I have other questions?
Please fill out a contact form or send an email to hello@springform.app.
