When you start recording, your browser asks for camera and microphone access — choose Allow. If you dismissed it, click the camera icon in the address bar to re-enable.
Open System Settings → Privacy & Security and make sure your browser is enabled under Screen & System Audio Recording (for screen capture), Camera, and Microphone. Restart the browser after changing these. A missing Screen & System Audio Recording permission is the most common cause of a black screen when recording your screen.
Allow your browser to use the camera and microphone in your system privacy settings.
All major browsers are supported. Chrome is recommended for the most reliable recording.
Still need help?
Reach out to the Springform team and we’ll point you in the right direction.
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