Recording problems: no audio, black screen, or no camera
Black screen recording your screen (Mac): enable your browser under System Settings → Privacy & Security → Screen & System Audio Recording, then restart it.
No audio: confirm the browser allowed microphone access and the right mic is selected in the recorder settings.
Camera not detected / black: allow camera access, close other apps using the camera, and reload.
Still stuck: all major browsers work, but Chrome is recommended — make sure you're on the current version and try again, then contact us.